Overview
BluefinCRM is a fully-managed and supported Client Relationship Management platform.  One tool for full sales force automation -- providing 360° client visibility letting you track team progress, supporting individual sales reps, enabling real-time forecasting and freeing IT from system support.

Accounts Mgt Contacts Mgt Shared Calendar Opportunity Mgt Activity Management Client Notes Contract Mgt Email Integration Product Catalog Quote Management Order Management Invoices	Lead Management Bulk Import List Management Campaign Mgt Email Templates	Bug Tracking Case Management Document Mgt Case Queues Case Escalation History Tracking Knowledge Base	Standard Reports Report Data Export Custom Reports Individual Reports Shared Reports Dashboards	Document Mgt Forums Project Management Shared Calendar

Performance
BluefinCRM provides Sales Managers and other Executives with the tools to effectively see their entire pipeline and manage performance from leads to client retention.  By enabling marketing, sales, and management teams to collaborate with one system, BluefinCRM provides a real-time view of your sales funnel at all times, from anywhere in the world.

Create Campaigns Create and execute campaigns across marketing channels. Measures return on investment of campaigns. Generate Leads Segment leads based on the attributes that drive your business. Capture and assign leads across multiple channels. Convert leads to opportunities and ensure appropriate follow-up. Identify Opportunities Focus attention on the most profitable deals. Share opportunity information across individuals and teams. Ensure effective opportunity handling through collaboration and workflow. Report Sales Monitor quota progress and business performance. Share sales data across individuals and teams. Create real-time reports and dashboards on any CRM metric.  Manage Client Information Keep important details about your valuable accounts organized in one place. Bring new sales representatives up to speed. Track customer touch in one organized interface. Support & Retain Centrally manage and share all customer service issues. Understand frequency of incidents to improve product quality. Measure the responsiveness of customer support.

Why BluefinCRM?
Bigfoot's fixed-price service guarantees you a great product with excellent service at a competitive price.  You can’t afford NOT to implement a CRM system.  Using BluefinCRM your sales teams have more customer information at their fingertips. And that increases sales.  Sales reps spend more time with customers and less time writing reports and organizing information. Furthermore, because we manage the system and maintain the IT infrastructure required, your IT costs remain manageable.  Bottom line — BluefinCRM pays for itself in increased sales and improved efficiency.

• Client Information at Their Fingertips
• Spend More Time with Customers
• Less Time Writing Reports and Organizing Information
• Fully Managed System - Software As A Service
• Accessible From Anywhere With Internet Access
• Powerful Platform
• Fixed-Price Service Model
• Pays For Itself in Increased Sales and Improved Efficiency

Customization
Bigfoot’s team of experienced developers can assist you in further customizing your CRM to meet your organization’s needs. 

• Custom Fields and List
• Interface Customizations
• New Module Development
• Integrating with other Information Systems

Powerful Platform
Bigfoot CRM is powered by Splendid CRM an open-source customer relationship management framework built in the Microsoft .NET environment.  SplendidCRM adopted the LAMP based SugarCRM Open Source as the blueprint on which to initially model it's ASP.NET application. The application is compatible with and uses SugarCRM assets such as icons and terminology packs. However the actual source code that makes up the application is completely original.  SplendidCRM and SplendidCRM Software are trademarks of SplendidCRM Software, Inc. SugarCRM is a trademark of SugarCRM Inc.