Support

Client Support


Support Plans Bigfoot is committed to providing world-class support and maintenance for our products. Bigfoot’s product support team is staffed with experienced personnel that are ready to assist clients with any product question.	Knowledgebase Online documentation has been created to help our clients with the features, functions and usability of Bigfoot software. Bigfoot client's, can access the Knowledgebase through our client extranet.	Online Help Desk A quick way to get support is through our online help desk. Create an incident and track it through completion with a full history of past resolutions.




Client Support Handbook This handbook is intended to inform clients of the technical support options currently available from Bigfoot Technologies Client support. It outlines how to request support, support levels, supported products, escalation protocols and more.	Training Ensuring successful adoption by all Bigfoot users requires access to advanced learning tools as well as live Web-delivered training	Contact Support Our support team is available to answer any questions involving Bigfoot platforms. You can contact us toll free at 1-877-879-3319.